Legal
Refund Policy
Last updated: January 2025
We want you to be confident in your engagement with QConsult.
1. Fixed-price packages
You may request a full refund within seven (7) calendar days of purchase, provided work has not yet commenced. Once work begins, refunds are pro-rated against delivered effort.
2. Custom engagements
Refund terms for custom engagements are set out in the Service Agreement.
3. How to request
Email hello@qconsult.co with your order reference and reason. We respond within 3 business days.